Cancellation and Refund Policy

Last updated: Mar 01, 2025

This Cancellation and Refund Policy ("Policy") applies to all subscription plans offered by GlanceWise ("Company", "we", "us", or "our") through glancewise.com or glancewise.app ("Website") and governs the rights of users ("Customer", "you", or "your") regarding cancellation and refunds.

By subscribing to any of our plans, you agree to this Policy. If you have any questions, please contact us at support@glancewise.com.


1. Subscription Billing
  • All subscription fees, whether monthly or annual, are billed in advance at the start of each billing cycle.
  • Payments are processed through our secure third-party payment provider.
  • Subscription charges are non-transferable.

2. Cancellation Policy

2.1 Monthly Subscription
  • Monthly subscriptions are pay-as-you-go.
  • You may cancel your monthly subscription at any time from your account dashboard.
  • The cancellation will take effect at the end of the current billing cycle.
  • No refunds are provided for partial use, unused time, or mid-cycle cancellations.

2.2 Annual Subscription
  • Customers choosing an annual subscription may cancel within 15 days from the subscription start date.
  • If cancelled within 15 days, a prorated refund will be issued for the unused portion minus any applicable processing fees.
  • After 15 days, the annual subscription cannot be cancelled, and no refunds will be issued for the remainder of the term.

3. Refund Policy

3.1 Refund Eligibility
Refunds are only applicable in the following cases:
  • Annual plan cancelled within 15 days of the subscription start.
  • Duplicate payment due to a technical error.
  • Incorrect billing due to system error.

3.2 Non-Refundable Cases
No refunds will be provided in the following situations:
  • Monthly subscription cancellations.
  • Partial usage of services.
  • Downgrading of plans during the billing cycle.
  • Non-usage of the platform after payment.
  • Account termination due to violation of our Terms of Service.

4. How to Request a Cancellation or Refund
To request a cancellation or refund:
  • Go to your account settings and cancel your subscription, or
  • Email us at support@glancewise.com with the subject "Subscription Cancellation Request" and include:
    • Registered email ID
    • Subscription plan details
    • Reason for cancellation (optional)

Refunds will be processed within 7–14 business days after approval and credited back to your original payment method.

5. Changes to This Policy
We may update this Policy from time to time to reflect changes in our services or legal requirements. Updated versions will be posted on this page with a revised date.

6. Contact Us
For any queries regarding cancellation or refund, please contact:

GlanceWise Support Team
Email: support@glancewise.com
Website: https://glancewise.com